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Accessories Business Manager

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Account Territory Business Manager

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Aerospace Business Manager

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Area Business Manager

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Automotive Business Manager

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B2B Business Manager

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Business Intelligence Manager

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Business Operations Manager

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Business Support Manager

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Business Transformation Business Support Manager

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Cargo Business Manager

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Client Business Manager

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Commercial Business Manager

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Commercial Recruitment Business Manager

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Construction Business Manager

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Customer Business Manager

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District Business Manager

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Electrification Business Manager

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Engineering Business Manager

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Evidence Generation Business Manager

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Finance Business Manager

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Finance Business Support Manager

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Fleet Business Manager

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International Business Manager

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National Business Manager

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Networking Business Manager

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New Business Manager

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Operations Rebate Business Manager

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Personal Business Manager

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Product Line Business Manager

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Rail Business Manager

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Recruitment Business Manager

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Regional Business Support Manager

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School Business Manager

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Sustainable Business Manager

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Territory Business Manager

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Talent Manager
Lucasfilm Ltd, Sydney, Any
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You will closely with project leadership in order to schedule and manage crew with an overarching focus on the long term growth of artists through performance feedback and career development, so our artists continue in the long term to grow and develop. What will you be doing?Create a collaborative and supportive environment for the all artists to excel, with an open-door policy to encourage positive communication between you and the artists you manageWork closely with show leadership to ensure projects have the right teams assigned, taking into account both the project needs and the career development of the artistsAssess any capacity and utilisation challenges across your artist and production teams and proactively problem solve any issues, keeping all the relevant information up to date and accurate within our resource planning systemsEvaluate and learn individual artist strengths; helping to develop cross utilisation of teams to promote an effective workflowWork with supervisors, production, training and other talent managers to develop training plans for upcoming show needs and ongoing departmental talent developmentCreate a positive and constructive feedback environment for your artists with the goal in helping artists grow and meet their long term career goals, as well as continuing to improve their performanceManage your team's yearly merit increasesWorking with the talent coordinators, manage time off requests and other ad-hoc administration dutiesIdentify recruitment requirements for your teams, partnering with recruiters in finding and hiring the best talent, with a continued focus on creating a diverse teamManage locally, but think globally - working collaboratively with all ILM studios to maximise crew utilisation To be a contributing member of this team, you will have a mix of these skills:You have a genuine passion for management, and the ability to create an environment conducive for all team members to excelYou have the ability to provide both positive and constructive feedback, and don't hesitate to have difficult conversationsYour scheduling and problem solving skills are proven, and your VFX knowledge is soundYou have a roll the sleeves up attitude, happy to take on a variety of responsibilities all contributing to the end goal of a positive team environmentPeople feel comfortable talking to you and sharing their challenges and their successesYou lead by exampleYou have an instinct for creating teams, an eye for spotting talent and a passion for diversity and team cultureA Bachelor degree in arts, communications, psychology or business and/or related experience working in a creative and collaborative environmentAt Lucasfilm/ILM we believe that diversity, inclusion and belonging are integral to our company. We are at our best when our people at all levels reflect the vast life experiences of our audiences, and we thrive when ideas and decisions from all are valued and represented. If you are passionate about the role, but don't fit every criteria of the posting, we encourage you to still apply. We want to hear your story. About Industrial Light & Magic: Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with ILM (Australia) Pty. Ltd. , which is part of a business we call Industrial Light & Magic .Salary: . Date posted: 03/28/2024 07:05 PM
Business Analysis Manager - Vice President
JPMorgan Chase, Sydney, Any
Are you a detail-oriented professional with a passion for Fund Services? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level.As a Business Analysis Manager in the Fund Services team, you will be responsible for engaging and working with project stakeholders to facilitate both client facing and internal workshops to understand and define as-is and to-be end to end operational business process flows across multiple client change projects.Job responsibilities Defining end to end business operating models, conducting gap analysis and partnering with stakeholders to deliver risk adverse business solutions Steering client due-diligence workshops Liaising with internal teams and clients to define and monitor service delivery goals and deadlines. Establishing infrastructure recommendations based on business requirements for new and existing operations initiatives. Ensuring all changes to products, best practice and operating models are clearly understood by all stakeholders and implemented in a controlled manner. Ensuring solutions are in alignment with dependent processes and applications. Delivering business readiness sign off for assigned projects prior to implementation. Ensuring business readiness governance, making sure change is completed successfully across operations. Reviewing of Business Intelligence (BI) procedures, identifying and implementing efficiencies and improved controls allowing team to engage with the business and deliver projects utilising best practice. Required qualifications, capabilities and skills Proven business analytics skills with detailed knowledge across a financial operational environment Effective understanding of mutual fund accounting operations and associated assets, including experience in Net asset value (NAV) calculations, unit pricing and financial reporting processes A business analysis accredited qualification i.e. Information Systems Examination Board (ISEB) (or studying towards completion) Minimum 15 years' global financial industry experience within top tier investment management or financial services firm Ability to identify and analyse problems and propose effective corrective solutions to meet term business, financial and/or system requirements Demonstrated ability to deliver on operational and/or project objectives to tight deadlines and high expectations Ability to handle multiple in-flight projects and deliver within given timeframes Excellent stakeholder and client relationship management skills Ability to travel domestically (up to 20%) Preferred qualifications, capabilities, and skills A Project management accredited qualification is desirable i.e. Projects IN Controlled Environments (PRINCE2) (or studying towards completion) A Process review/improvement accredited qualification i.e. Six Sigma (or studying towards completion)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/03/2024 10:25 PM
Program Manager, AWS Sales and Marketing Legal
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Tax Financial Reporting Manager - Vice President
JPMorgan Chase, Sydney, Any
Are you a detail-oriented professional with a passion for Tax and Financial Reporting? We have an exciting role for a vibrant and dynamic team lead, where you will be able to leverage your expertise and play an instrumental role in navigating and ensuring we deliver tax, financial and regulatory products to our clients to a high quality. As a key member of our Fund Services team, you will play a critical role in safeguarding the integrity of everything we do in accordance with Australian Tax Office (ATO) and Australian Accounting Standards Board (AASB) regulations. As a Tax Financial Reporting Manager - Vice President in the Fund Services Operations team, you will be responsible for supporting the Head of Financial Reporting in overseeing the department and also will have responsibilities for delivering on the strategic goals of the department, in relation to technology, operating model and new product development. You will have a number of tax/financial reporting professionals reporting into you. Also, you will be responsible for building and maintaining external client relationships, partnerships with local operations, client services and ancillary teams.Job responsibilities Oversee and sign off when necessary - tax distributions, discovery and tax returns for unit trust clients Oversee and sign off when necessary - financial statements for unit trusts clients Ensure that all deliverables are captured, completed and delivered according to agreed timetables and client SLAs Provide career development, training, coaching and guidance to team members Facilitate communication with clients over their tax reporting requirements and accounting/tax related queries Act as a subject matter expert for tax related queries. Represent the financial reporting team on specific projects relating to clients, process improvements, and product development Troubleshoot and resolve operations issues through research and engagement with the relevant teams Deliver on strategic goals of the financial reporting team in relation to technology and operating model Build and maintain effective partnership with our offshore centre of excellence Build an in-depth knowledge on all of the team's processes Required qualifications, capabilities, and skills At least 8 years of experience in Australian tax, specifically in relation to trust income distributions and trust tax returns; or solid experience in statutory reporting and applications of accounting standards in accordance with AASB & International Financial Reporting Standards (IFRS) for managed investment trusts Experience in a management or leadership role Proven track record of delivering on strategic goals in relation to technology, ops model and product development Effective planning and time management skills, with demonstrated initiative and proactive approach to managing dynamic workload and periodic overtime A tertiary qualification in Tax, Accounting or a related disciplinePreferred qualifications, capabilities, and skills Experience in a Chartered Accountant (CA)/Certified Public Accountant (CPA) firm or a global custodian would be highly regarded CA/CPA/Chartered Tax Adviser (CTA) qualifications preferable About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/05/2024 10:28 PM
Assistant Restaurant Manager (Sydney Common)
Marriott International, Sydney, New South Wales
Job Number 24060278Job Category Food and Beverage & CulinaryLocation Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts.Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests.Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:40 PM
Regional Data Centre Incident Manager
Microsoft Games, Sydney, Any
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Empower Billions! Microsoft Cloud Infrastructure and Operations (CO+I) is the engine that powers Microsoft's cloud services. The group is responsible for designing, building, and operating Microsoft's global datacenters; managing the programmatic delivery of our critical infrastructure design, equipment procurement, construction delivery, infrastructure innovation, demand planning and capacity utilization of our unified infrastructure; and responsible for all operations needed to run the physical infrastructure. We focus on smart growth with an emphasis on automation, data-driven engineering, cost-effectiveness, and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft's 200+ online businesses including Azure, Office 365, Bing, Xbox Live, Skype, and OneDrive. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.ResponsibilitiesResponsibilities: Holds teams accountable for managing crisis situations, including leveraging advanced technical expertise, judgment, and decision making to coordinate multiple work streams and resources in crisis situations to drive mitigation plan and resolve crisis by engaging necessary teams and escalating to appropriate stakeholders. Applies diagnostic expertise. Provides guidance to other engineers working to mitigate and resolve issues. Communicates customer impact and other relevant information with key stakeholders, leadership, and customers. Manages teams of engineers to implement reliable, scalable, and high-performance solutions across teams. Guides teams to stay current in knowledge and expertise as the technology landscape evolves, maintaining awareness of industry norms. Develops team's end-to-end technical expertise, regularly identifying skill gaps and raising the collective bar on the team's skill set in alignment with industry standards. Proficient knowledge of Critical Infrastructure within Global Data Centers Holds the team accountable for creating, monitoring, and taking action on telemetry data and provides guidance on telemetry analytics to better identify patterns that reveal errors and unexpected problems that are affecting the system availability, reliability, performance, and/or efficiency. Contributes to developing processes and standards to address complex issues and provides guidance to others as needed. Salary: . Date posted: 04/12/2024 03:16 AM
Payments Financial Institution Group Sales, Associate (12 months fixed term contract)
JPMorgan Chase, Sydney, Any
As the non-bank financial institutions sector continues to show strong momentum across the APAC region, you will be responsible for the seamless execution of the growth strategy for both NBFI (Non-Bank Financial Institutions) as we as third party payment processors (TP3s) across both inbound and outbound clients for Australia. The role will also have regional accountability for certain strategically focused clients with the NBFI portfolio. The core focus of the role will be on providing the full suite of Wholesale Payment capabilities including cash management, foreign exchange, liquidity, and information management solutions to this sector. Reporting to the Head of FIG Sales, Australia, you will be a strong hunter with responsibility for origination and execution of new business across the NBFI as well as payment processor sectors. The role requires a strong team player who will work collaboratively with global, and regional stakeholders including Global Corporate Bank, Securities Services, Markets, Investor Client Management and other CIB colleagues. The position is based in Australia - Sydney preferred. Job Responsibilities Focus on the firm wide strategic priorities the successful applicant will have responsibility of new sales and portfolio growth across the NBFI/ P3 sector covering Australia and regional markets. Drive active dialogue is expected with all clients across markets including sharing of industry trends and hosting of thought leadership forums. Originate and execute opportunities across the NBFI portfolio in dealing with Asset Managers, Insurance, Card Processing companies from a Transaction Banking perspective desired. Understand the risks associated with the payment processor sector including mitigants that need to be considered within the Wholesale Payments business. Take ownership for Know Your Customer (KYC) records for certain clients Required qualifications, capabilities, and skills University degree A minimum of 8-10 years work experience, with at least 5 year banking experience in wholesale and institutional segments. A minimum of 5 Years' Experience in cash management businesses. Ideally Transaction Banking and payments across all sectors of Non-Bank Financial Institutional sector. Preferred qualifications, capabilities, and skills Experience in origination and execution strongly desired Have strong drive to ensure all facets of the business succeed. Drive origination across all sectors of the Non-Bank Financial sector as well as TP3 sectors. Have the ability to understand end-to-end payment flows, assess the associated risks and recommend mitigants to protect the firm Have a strong sense of personal accountability and ownership for everything we do for our clients, including ensuring we always do the right thing by the client Have risk and control at the forefront of all client engagement About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/08/2024 10:25 PM
Senior Manager Regional Change Lead - APAC
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project ManagementJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Department OverviewSalesforce's Alliances & Channels (A&C) Transformation Team is designed to lead the Alliances & Channels organization transformation journey. There are 5 main functions to the team:Transformation Program Office: drive program governance framework & operating model inclusive of key stakeholders, communication strategy & execution, integration to dependent programs & organizations (e.g. direct sales transformation).Roadmap Development & Integration: create & maintain forward looking roadmap for A&C's Partner Transformation, inclusive of integration to our seller experience transformation. Roadmap is inclusive of Reseller, Consulting and Partner ProgramsBusiness Architecture: develop & maintain A&C personas, pain points, process maps and business case in scope to drive Salesforce's A&C Transformation. Drive a value-led approach to prioritize key capabilities needed to transform A&C for future revenue growth across reseller, consulting and partner programsChange Management: develop & implement a framework to synthesize People (Role) / Process / Technology changes at a Global and Regional level. Establish adoption tracking to ensure the business thrives toward accomplishing their target outcomes set-out in the transformation's business case. Connect a deep understanding of personas, employee engagement, external forces and regional nuances to introduce interventions that resonate with various stakeholders. Integrate the seller and partner experience, re-introduce partner alliance manager and partner sales roles, deepen incentives in partner program and activate global and regional communities around a north star vision for transformation. Value Development & Realization: for Salesforce to maximize our return on investment from transforming the A&C organization, we must lead with value as our guiding principle. We will develop & maintain the business value case, as well as showcase the value we've realized from committed investments. accomplish their growth objectives and where Salesforce's own platform can support next generation experiences.Salesforce's Alliances & Channels (A&C) Change Team is designed to lead the Alliances & Channels organization transformation journey. There are multiple functions to the team:Central & Global Change: establish a change strategy and plan that engages business architecture and experience teams to find key impacts and needs to internal and external personasRegional Execution: embed into the regions to contextualize changes to local market personas and leaders. Scaling impact and feedback through Train-the-Trainer with adapted content with leverages a Global Framework and agreements. Driving adoption through helping Global and Transformation Leaders identify local leaders empowered to bring about local change.Skills Enablement: Liaise with Alliances & Channels and Sales Enablement teams to establish learning journeys that incorporate job architecture and concurrent program and experience changes. Role OverviewSalesforce is seeking a Senior Manager to lead the Alliances & Channels Partner Transformation - APAC Change Management efforts. To continue leading the industry in AI+Data+CRM, Salesforce must transform the way we Go-To-Market with our customers and our partners. This role will be responsible for leading the Central, Global and Regional Change Management Teams.They demonstrate excellent communication skills and have the ability to engage with and become a trusted advisor to senior executive level stakeholders. Their program management expertise, team management and collaboration skills drive a productive environment for immediate team members & stakeholders to thrive.This role calls for an empathetic, strong, proactive, value-first leader who thrives in a fast-paced, collaborative environment and loves working with the best technology team in the world.Your ImpactEnsure a scalable and standard Change Management Plan & StrategyDevelop Impact & Needs Analysis documents for the top personas in Alliances & Channels both internal and ExternalDrive the creation of Content Creation in collaboration with Partner Tech, Business Transformation, Partner Program and CXO Offices; Filling in the gaps where foundCreating a Change Network in Region with local experts to anchor program priorities Establish Engagements-in-a-Box which are adaptable for Regional Markets including What's-in-it-for-Me and Real-Life user stories.Create a Train-the-Trainer calendar and ensure delivery of training content, feedback and learning circles, etc for change interventions that resonate in local marketsUtilize Adoption monitoring framework that connect with Business Value and Operational Key MetricsEstablish learning journeys with cross-functional learning teams and identifying skill needs that feed future iterations of job architecture.Know the Salesforce A&C stakeholders & effortlessly navigate across them as defined within the A&C Transformation Program Office & Governance frameworkBecome intimately familiar with PRM Product Capabilities in the context of the A&C Transformation roadmap, and how they enable value for our A&C personas, direct personas and partners.Participate in program governance forums across executive stakeholder audiencesThrive in ambiguity and constant change, while staying steadfast in the Salesforce/partner plan - "be the calm in the storm". Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.Required Qualifications7+ years of experience in the technology industry, with a specific focus on front office transformation in a direct & indirect sales environment3+ years of experience in change management3+ years of experience in an Alliances & Channels organization2+ years of hands on experience with the Salesforce platform & the Salesforce ecosystemPrevious experience leading Partner & Customer Transformation programs in large, highly matrixed organizationsExperience working with large Channel, Sales, IT, & Finance organizationsExcellent communications and interpersonal abilities to collaborate optimally with executive level stakeholders. Exceptional communication and presentation skills.Strong relationship management, influencing and driving to success skills, with the ability to effectively engage with SVP+ level executivesExcellent program management experience including ability to create & maintain large, complex program governance models, executive dashboards, complex excel files, etc.Ability to bring together diverse individuals to achieve a common goal, overcome hurdles, and get resultsExceptional analytical, problem-solving and decision-making skillsAvailable to travel regionally and internationally up to 25% of the timeDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).Preferred QualificationsExperience with Salesforce Sales Cloud, Partner Relationship Management & Slack; especially using these capabilities in the context of an Alliances & Channels organizationExperience leading teams & deliverables as part of a Partner or Sales transformationExperience working with Product & IT teams in an Agile methodologyExperience in consulting, inclusive of System Integration & Management Consulting, at a Global System Integrator Note: By applying to the Senior Manager, Partner Transformation APAC Change Lead posting, recruiters and hiring managers across the organization hiring Senior Managers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.Benefits & PerksComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the community"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/09/2024 03:18 PM
Senior Product Marketing Manager, AI and Data Products - Asia Pacific (APAC)
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & CommunicationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. At Salesforce, our Product Marketers are storytellers, crafting inspirational narratives and delivering ground-breaking product demos to people around the world. We develop product messaging and positioning, go-to-market programs, campaigns, events, and sales enablement. Our success is defined by our ability to deliver relevant content that creates trials, sales pipeline, and ultimately, new customers.We are seeking a creative, motivated Senior Product Marketing Manager to drive and deliver innovative product marketing for our AI and Data Products in the APAC market. In this role, you will be responsible for working cross-functionally with marketing, sales, and product teams to create messaging, positioning, content, events, and enablement tailored to our customers and prospects in the APAC Region.Responsibilities & Impact:Lead the strategy and execution (e.g. core value proposition and GTM) for AI and Data Products in APACConsolidate and drive success across our APAC Cloud & industry-focused programs into coordinated motions to help fuel the sales pipeline, close deals, and deliver growth in the regionOperationalize our internal communication to APAC stakeholders e.g. Sales, Marketing, CSG and moreDevelop repeatable, scalable processes to better train sales teams in the region, and drive always-on sales plays and programsBuild consensus, alignment, and engagement across HQ and local Product Marketing, HQ Product Management, Sales, Campaigns, Creative, Pricing Strategy, and Customer Success in APACLead messaging and positioning strategy and execution for target personas in partnership with global Go-to-Market, Campaigns, Content, and Corporate Marketing teamsManage Analyst and Public Relations for our AI and Data Products in APACOversee the management of AI and Data customer stories, from internal deal win through to external public story promotionIdentify and pursue strategic initiatives to accelerate APAC AI and Data technology adoptionRequired Skills:Strong background in product marketing, industry marketing, or corporate marketing, preferably with experience in the APAC marketExceptional communication skills, both written and verbal, with the ability to adapt messaging for different regional audiences.Ability to strategize and craft compelling messaging for our AI and Data Products, using HQ template as a baseDrive hands-on tactical executionPick up and lead new projects even in the face of ambiguityExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)Preferred Skills:Expertise in Salesforce products and/or other SaaS and B2B technology platformsExperimentation with AI ProductsAbility to inspire optimism, fun, and the desire to always be learning!A natural collaboratorGet-it-Done confidence to pick up and lead new projects even in the face of ambiguityBenefits & Perks:We have a public-facing website https://www.getsalesforcebenefits.com/en that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more informationAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/09/2024 03:16 PM
Sr. PM - Driver Experience, Flex AU
Amazon, Sydney, Any
BASIC QUALIFICATIONS- • 5+ years of experience in program or project management- • Experience using data and metrics to drive improvements- • Experience owning program strategy, end to end delivery, and communicating results to senior leadership- • Bachelor's degree- • 5+ years as a Project/Program ManagerDESCRIPTIONAt Amazon, we're building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex crowdsources independent contractors - called Delivery Partners (DPs) - to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, allowing partners to sign in, grab an offer for a time, check out a map of the location, and more. The Flex Australia team is looking for a dynamic and experienced Sr. Program Manager to join us and help improve the DP experience. A successful Program Manager must be able to work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong analytical abilities, relationship building skills, and stellar project management capabilities. To be successful, you must also have very strong communication skills, both written and verbal, as you will own communicating program progress very crisply in various business reviews. This Sr. Program Manager will lead the scope and help us answer questions, like: how do you improve the experience of tens of thousands of DPs through product, and program interventions? What innovative products and strategies will help solve their pain points? How can we substantiate those pain-points through quantitative deep dives and secure leadership alignment across tech and business? If these types of questions sound interesting, we want to hear from you. This role requires formulating strategies driven through in-depth analysis and due diligence considering legal, product, program, public relation, and communication points of view. Few of the changes this role will recommend are irreversible in nature and will impact tens of thousands of DPs, so you will analyze data and insights from various channels to diagnose process issues, identify improvement opportunities, and partner with technology teams to deliver new features or tools. Stakeholder management is a substantial element of the role and daily bandwidth. This role will manage large, complex initiatives, deal with ambiguity, balance speed with quality, and advocate on behalf of the customer to provide high-performance solutions. ***This role is available in Sydney, Melbourne or Brisbane, with Sydney as the preferred office***Key job responsibilities• Define Amazon Flex Australia DP experience strategy, roadmap and operational plans.• Leveraging various deep dives, prioritize actions to improve DP satisfaction, engagement and commitment to Flex programs. You will be responsible for structuring the findings into a business case that supports the project plan and defines the next steps.• Lead and deliver innovative product/operational initiatives to drive step changes in DP experience and remove DP pain points and barriers• Directly influence and collaborate with WW DP experience, product, and technology teams• Own the operational performance and all metrics/KPIs for DP satisfaction with other organizations in Amazon• You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements.• You will retrieve and analyze data and insights to solve business problems at their root, stepping back to understand the broader context• You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the programWe are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- • MBA and/or business consulting- • Product management experience in a technical setting- • An entrepreneurial mindset, with the resolve to develop ideas with limited supervision and thrive in fast paced environment- • Knowledge of SQL, Access, Tableau, Power BI is desire- • Strong problem solving skills, project management skills, attention to detail, and exceptional organizational skills- • Ability to think strategically and creatively whilst also executing operationally with high attention to detail and operational excellence- • Outstanding analytical skills. Demonstrated ability to interpret large amounts of data and make sound business judgements and recommendations.- • Demonstrated ability to analyze and solve ambiguous and highly complex problems, thrive with partial information, manage multiple, competing priorities simultaneously, manage trade-offs and evaluate new opportunities.- • Ability to write succinct and compelling business proposals and recommendations for senior Director/VP audiences- • Strong ability to influence and drive alignment among a diverse set of stakeholders and teams globally- • Experience working in a challenging, fast-paced and high performance environmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:16 PM
Sales Lead Development Representative, ANZ Global Lead Development Team
Amazon, Sydney, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build our Public Sector team then this is your chance to make history.The Public Sector Global Lead Development Team is expanding! As a Lead Development Representative (LDR) you will be an important member of the sales organization, playing a critical role in qualifying leads, profiling customers and providing input on which sales campaigns generate the best leads. Working in collaboration with your global peers, marketing, account managers and the partner channel, objective is to identify and create qualified opportunities for the Australia and New Zealand. *Inclusive Team Culture*Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. **Work/Life Balance **Our team puts a high value on work-live balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.**Mentorship & Career Growth **Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Key job responsibilities* Manage incoming leads in a timely manner in a wider geographical* Conduct discussions with prospects and existing customers over the phone to identify and qualify opportunities* Understand customer pain points, gather technical requirements and correlate business value to customer needs* Generate interest and provide vision of the portfolio of AWS solutions to potential customers* Understand existing and developing technologies as it relates to cloud computing* Achieve monthly qualification goals* Update and maintain customer information within SalesForce.com* Provide account management team with detailed call notes to ensure the opportunity is understood and next steps are clearly defined* Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or marketAbout the teamThe ANZ Global Lead Development (GLD) team is a tight knit group of eager, early in career, salespeople. Only 2 years old, the team is in rapid expansion mode and making a huge impact in the ANZ Public Sector landscape. Come be part of a team that embodies the "work hard, play hard" mentality. Have fun, make history. We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 1+ years of using a CRM (Customer Relationship Management) tool experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:14 PM
Account Executive Marketing Cloud - Commercial
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.With exciting new announcements about infusing AI into the worlds leading Marketing Cloud just this month at our global marketing event, Connections, this is an incredible opportunity to join one of the fastest growing teams at Salesforce.This role will join a successful team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career. Role Description We are looking for a "Hunter" sales executive with a track record of closing new business. The ideal candidate will have sales experience selling technology that helps transform their customers businesses.If you love the idea of breaking into new accounts, and helping a customer grow their business using the worlds best Marketing Technology, then this role is for you.The patch is dependent on the person and tailored to your skills. Your Impact You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.Handling strategic accounts and relationships across the teamDrive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.Daily update of the salesforce.com system with accurate customer and pipeline data.Accurate weekly, monthly and quarterly forecasting and revenue delivery.Strengthen client relationships through regular engagement and face-to-face meetings Basic Requirements Excellent interpersonal, communication and people skillsShown track achievement against targets and metricsCredibility internally and with customersValidated sales forecasting abilities and revenue achievementSuccessful history of net new business and existing business upsellConsistent overachievement of quota and revenue goalsExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care , and are on Fortune's Change the World list.We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.We provide other world-leading benefits to all our employees, including;Health, Life, Trauma and Income InsuranceMonthly Wellness AllowanceFlexible Time off & leave policiesParental benefitsPerks and discountsSalesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/10/2024 03:09 PM
Assistant Chef Concierge
Four Seasons Hotels and Resorts, Sydney, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.What you will do:Together with the Chef Concierge, ensure the smooth daily operation of the Concierge departmentDemonstrate a strong leadership presence for our guests and employeesResolve guest concerns and complaints promptly and effectively, demonstrating empathy and problem-solving skillsFoster positive relationships with guests, anticipating their needs, and providing a level of service that reflects our commitment to luxury hospitalityLead, inspire and develop your dedicated concierge teamArrange reservations for dining, entertainment, transportation, and other services, demonstrating exceptional organisational skillsServe as a knowledgeable resource on local attractions, events, and points of interestMaintain accurate records, logs, and reports, ensuring that all information is documented meticulouslyAssist in creating rosters, managing labour costs and expensesStay updated on industry trends, local events, and new attractions to enhance guest experiencesWhat you will bring:Proven experience as a Concierge leader, preferably within a large hotel that delivers five star qualityThe ability to build and maintain strong relationships with people at all levels and across all areas of the Hotel, including with external vendorsA passion for providing a memorable guest experienceExcellent communication and interpersonal skills, with a warm and friendly demeanorStrong organisational skills, attention to detail, and the ability to multitask effectivelyKnowledge of local attractions, restaurants, and entertainment optionsProficiency in using property management systems and other relevant softwareDemonstrated problem-solving skills and the ability to handle guest concerns with professionalism and graceHighly developed people and business management skills, including payroll, rostering, cost control and expensesFlexibility to work varying shifts, including weekends and holidays.What we offer: Excellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsCompetitive Salary, wages, and a comprehensive benefits packageIf you think you are a fit for this role, we look forward to receiving your application!Applicants must possess full Australian working rights for this role.We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other.Salary: . Date posted: 04/12/2024 09:47 AM
Sr Manager, Software Dev, Amazon Software Builder Experience (ASBX)
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience establishing metrics for measurement of engineering and operational excellence- Experience managing multiple concurrent programs, projects and development teams in an Agile environmentDESCRIPTIONAre you ready to lead Amazon's software and infrastructure safety mission? Do you want to invent and operate the tools builders use daily to mitigate availability risks, generate high-fidelity tests, and improve test hygiene across millions of production pipelines?As the leader of this organization, you will influence all divisions of Amazon in their adoption of software and infrastructure release practices and support them improve their overall pipeline health.Key job responsibilities- Lead multiple engineering teams owning products spanning test reporting, test coverage, test generation, and infrastructure change risk.- Drive the long-term strategic direction of how Amazon tests software and manage infrastructure change risk- Maintain an appropriate level of technical depth and understanding of how current products are performing; customer satisfaction and operationally - A leader of leaders, who fosters a high-performance culture that meets the business outcome and grows and retains their people.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience partnering with product and program management teams- Experience designing and developing large scale, high-traffic applications- Experience operating Amazon-scale, high-availability web services- Knowledge of Amazon's software release practices and tools- Knowledge of Amazon's software testing practices and toolsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $176,100/year in our lowest geographic market up to $342,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/12/2024 09:10 AM
Customer Success Account Manager
Microsoft Games, Sydney, Any
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. It has never been a more exciting time to join Microsoft as a Customer Success Account Manager (CSAM). The CSAM is a primary customer relationship role in the Microsoft team supporting our customers on their journey to the Cloud. We are seeking an experienced and motivated person to be the next CSAM within our Enterprise Commercial, where we empower our customers to deliver world class solutions to New Zealand's commercial enterprise customers using the best Microsoft has to offer. The priority for the CSAM is managing the customers successful support experience and assisting them adopt and use Microsoft cloud technologies. As a CSAM you will recognise opportunities to improve your customers experience and help solve their problems utilising Microsoft solutions. CSAMs are responsible for driving the quality delivery of proactive services within the support contract, while partnering with their Reactive Support Managers to understand customer industry trends and supporting Reactive Support Management's lead during Strategic Escalations. In addition to owning the support engagement the CSAM takes a lead role in prioritized Cloud Success programs, working to bring the best of One Microsoft to support customers digital transformation and journey to the cloud. About You: Strong relationship management skills are essential as the CSAM role requires orchestration across multiple internal teams to drive the best outcomes across a range of customer. You can understand and identify high level strategic business requirements whilst keeping across daily operational obligations to ensure all customers achieve value from their Microsoft investment, Ability to accelerate time to value by managing resources, influencing direction and escalating technical blockers, following through until resolved or workaround is implemented. A Growth Mindset approach to learning and stretching yourself outside your comfort zone, with an interest in expanding your technical and project delivery knowledge. Innovation is a core focus area at Microsoft, and the CSAM role is no exception, utilising relationship, technical, and customer knowledge to develop innovative solutions to our customer.Responsibilities• Driving customer cloud adoption and customer success is the prevailing business priority • Working with the customer to create and deliver a program of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the cloud. • Partnering with the core account team to contribute to the strategic account plan and bring technical, industry and customer specific insights to create customer value though accelerating cloud usage • Creating customer value by accelerating cloud consumption/usage, supportability • Improving the customer experience with technical intensity and actioning customer feedback • Orchestrating collaboration across the other parts of the Microsoft business to drive better customer outcomes delivering on the One Microsoft advantageQualificationsThe successful candidate will be able to demonstrate a mix of the following skills and experience: • Experience: Over five years of experience managing the delivery of IT related support and solutions that demonstrate measurable impact on business outcomes • Relationship Building: Demonstrated ability to build and maintain effective relationships at a range of levels including senior executives • Technical: Broad understanding of Microsoft technologies and industry directions including cloud. While not essential for selection, a cloud certification would also be desirable • Program Management: Skills in creating, planning, managing and delivering programs through cross-group collaboration, resource orchestration, communication and analysing outcomes by paying close attention to detail. • Account Planning: Experience in managing a portfolio of customers and participating in account planning • Collaboration and Communication: Proven track record of driving decisions collaboratively, resolving conflicts, communicating successfully either verbally or in written format and being able to present confidently to large or small audiences including C-Level Executives, Senior Management, Database Administrators, Technical Engineers and End users • Industry Knowledge: We are interested to hear if you have knowledge and experience within Energy or gaming sector as this would be considered an advantage • Education: Bachelor's degree or equivalent work experience in a relevant discipline is desirable Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:15 AM
Principal Business Analyst
Australian Broadcasting Corporation (ABC), Sydney, Any
Principal Business AnalystJob no: 503957 Work type: Ongoing Full Time Location: Sydney Categories: IT/Technology Ongoing, Full Time Role Ultimo, Sydney: Convenient CBD location (near Central Station) Great opportunity to join an iconic Australian brand Leadership Opportunity Salary commensurate with experience Lead the provision of expert analysis on the design and implementation of complex technology-based business solutions. About the Role The role will lead the business analyst work on a portfolio of technology projects covering application development and implementation as well as broadcast and IT infrastructure upgrades and initiatives. The Principal Business Analyst is a key member of the Business Readiness Practice team within the Product & Technology division, which includes business analysts, change managers and learning specialists. The role will support the Business Readiness Practice Manager by leading the development of business cases and driving consistent standards, tools and templates for the practice. The role will also oversee business analyst resources on assigned projects to carry out requirements gathering, documentation and analysis of data, technology systems and business processes to help design and test solutions that address business needs in an evolving technology environment. This includes: Providing expert analysis on complex technology-based business needs, services and processes and advise on the design, testing and implementation of technology enabled business solutions. Proactively contributing to the project planning process to ensure timeframes for development, implementation and support take account of user needs and constraints; ensuring all issues are researched and resolved prior to implementation with effective handover. Assisting the Business Readiness Practice Manager in the utilisation of business analysis resources to ensure assigned projects are delivered to agreed priorities, standards and quality and carrying out mentoring and performance management, where required. Maintaining effective communication with stakeholders; reporting progress and escalating issues and risks promptly to facilitate speedy resolution to maintain agreed timelines for completion. About You You have experience as a Principal Business Analyst across the full systems development lifecycle from discovery through to testing and implementation. Your experience will also include: Demonstrated delivery expertise through working in large complex development projects is mandatory. Extensive expertise in analysis of complex data, IT systems and business processes with the ability to develop compelling concept briefs and business cases. Exceptional ability to apply theoretical technical knowledge to business requirements, utilising user experience and human centred design approaches. Demonstrated ability to lead business analysts, overseeing the development of team, practice, processes and mentoring staff. Demonstrated ability to provide expert knowledge to management, stakeholders. Strong written and verbal communications skills, including the ability to convey or translate complex technical information to target audiences. For further details on the role and requirements, please refer to the full position description: For further information on this position please contact Simon Covill, Business Readiness Practice Manager via email We are unable to accept email applications, please ensure you submit your application through our online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information about working at the ABC, please feel free to explore our careers page at About the ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities. The ABC Head Office based in Ultimo in Sydney is a great place to work and feel a part of a team. Centrally located in the city, close to public transport, there is a café onsite for employees to enjoy and the nearby aquatic centre and gym offer great rates for employees. Applications Close: 11:55 pm, 23rd April 2024. Advertised: 16 Apr 2024 3:00 PM AUS Eastern Standard Time Applications close: 23 Apr 2024 11:55 PM AUS Eastern Standard TimeSalary: . Date posted: 04/16/2024 10:03 AM
Business Analyst
Australian Broadcasting Corporation (ABC), Sydney, Any
Business AnalystJob no: 503954 Work type: Ongoing Full Time Location: Sydney Categories: IT/Technology Be a part of Australia's independent national broadcaster Ultimo, Sydney: Convenient CBD location (near Central Station) Full-time, Permanent Salary Commensurate with Experience Are you experienced in information technology and business processes? Revel in the complexity of understanding business data, strategies and needs. About the Role The Business Analyst will work on a range of technology projects covering application development and implementation as well as broadcast and IT infrastructure upgrades. The role is a member of the Business Readiness Practice team within the Product & Technology division, which includes business analysts, change managers, and learning specialists. This role will carry out requirements gathering, documentation and analysis of technology systems and business processes to help design solutions that address business needs in an evolving technology environment. The role will work autonomously on some initiatives and support senior business analysts on others. It will work with business and technology stakeholders and collaborate with other members of the project and practice teams to share knowledge and build relationships to help facilitate a positive working environment. About You You will be a skilled communicator, able to drill down, interpret and document complex information from technical and non-technical stakeholders to help develop and implement technology enabled business solutions. Your experience will include: Experience working on major projects, specifically on the development of detailed business and system requirements and workflows, design of user interfaces and functional specifications. Experience working with data and business process modelling using online tools to collaborate and manage user stories from a user experience and human centred design perspective. Overseeing documentation and handover activities that accurately represent agreed business solutions. Ability to think creatively and work independently to provide accurate estimates and work efficiently to meet project commitments. Outstanding oral and written communication skills and stakeholder relationship building. For further details on the role and requirements, please refer to the full position description: For further information on this position please contact Simon Covill, Business Readiness Practice Manager at We are unable to accept email applications, please ensure that you submit your application via the online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information about working at the ABC, please feel free to explore our careers page at About the ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.The ABC Head Office based in Ultimo in Sydney is a great place to work and feel a part of a team. Centrally located in the city, close to public transport, there is a café onsite for employees to enjoy and the nearby aquatic centre and gym offer great rates for employees. Applications Close: 11:55 pm, 30th April 2024. Advertised: 16 Apr 2024 3:00 PM AUS Eastern Standard Time Applications close: 30 Apr 2024 11:55 PM AUS Eastern Standard TimeSalary: . Date posted: 04/16/2024 10:03 AM
Operations Service Delivery Manager - Associate
JPMorgan Chase, Sydney, Any
Do you have a passion for delivering a positive client experience? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level. As an Operations Service Delivery Manager - Associate in the Fund Services Operations team, you will be responsible for acting as the daily contact and first point of escalation for clients and internal operations teams. You will take ownership of the issue and will assess, coordinate and manage the issues with the assistance of the relevant internal teams ensuring that service delivery standards are continuously in alignment with the terms of the service level agreement between J.P. Morgan and the client. You will exhibit an ability to work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service. In your new role, you will also have a high degree of autonomy in the management of your client base, however you must be able to exercise reasonable judgment regarding the escalation of issues to the Relationship Manager, your client service team manager, and to appropriate operations managers.Job responsibilities Establish schedule of service reviews with service delivery partners and conduct/run service reviews, and incorporate service metrics and client reporting. Be responsible for follow through on service delivery issues emanating from service reviews. Create and maintain "Paths to Green" for service functions operating below client expectations. Facilitate regular communication across all internal teams to support consistent service delivery (virtual team meetings). Establish a rapport with the client that allows for joint tactical planning for client and J.P. Morgan driven initiatives. Take a lead role in all service delivery initiatives. Be conversant in each product provided to the client from J.P. Morgan with a focus on the superannuation funds segment. Understand how your clients interact and impact each product group, and leverage this knowledge to facilitate timely problem resolution between client and J.P. Morgan Operations teams. Act as the subject matter expert in one or more product areas, and ensure you proactively seek to understand internal, client or industry changes associated with their subject matter areas and drive that information for the benefit of the team. Manage internal virtual service team involved in service delivery activities for the client.Required qualifications, capabilities, and skills Minimum 5 years relevant industry experience in the financial services sector. Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training ((Certified Practising Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Security Industry Association (SIA), The Australian Financial Security Authority (AFSA)). Demonstrated experience in, exposure to and interest in global financial markets. Demonstrated experience and exposure to complex superannuation fund client base. Demonstrated experience in and exposure to investment administration products including Portfolio Accounting, Unit Pricing, Financial Accounting. Demonstrated experience and exposure to Investment Middle Office, Performance and complex Fund Structure services. Demonstrated experience in forming, building and leveraging internal and external client relationship. Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to support business transformations and enhancements to current practices. Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Actively demonstrates leadership, influencing and change management behaviours. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.Preferred qualifications, capabilities, and skills Team player Effective influencing and negotiation skills Effective and proven presentation skills Excellent communication skills Effective attention to the identification, prioritization and resolution/escalation of risk issue. Continuously displays effective analytical and decision making skills Ability to work under pressure, prioritise appropriately, meet deadlines and juggle simultaneous demands.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/15/2024 10:21 PM
Finance Manager
First Peoples Disability Network Australia, Sydney, Bella Vista
Give a voice to the needs and concerns of First Peoples with disabilitiesWork closely with the COO to develop financial processes, policies & capacityBella Vista head office location with hybrid flexibility The OrganisationFirst Peoples Disability Network Australia (FPDN) is a national organisation of and for Australia’s First Peoples with disability, their families, and communities.FPDN’s purpose is to promote respect for human rights, secure social justice, and empower First Peoples with disability to participate in Australian society on an equal basis with others. They are the custodians of the narratives of First Peoples with disability, their families and communities and recognise this important responsibility. FPDN works for the recognition, respect, protection and fulfilment of the human rights of First Peoples with disability and their families.BenefitsQuickly growing and inclusive First Peoples organisation Generous salary including tax effective packaging Western Sydney location with some WFH flexibility The RoleReporting to the COO, you will play a key role in supporting the financial operations of the organisation, ensuring accuracy, compliance, and efficiency in financial processes, funding requirements and reporting.You’ll oversee all day-to-day transactional services with functional responsibility for accounting, accounts payable, accounts receivable and payroll and collaborate across the organisation as well as with external stakeholders to enable effective financial performance at all levels.Specific responsibilities include working alongside the COO to create and establish end-of-month and end-of-year processing timelines, ensuring targets are met, and that balance sheets are reconciled on a timely basis. You will also manage cash flow and provide regular updates to the COO and wider executive team.Skills RequiredYou are a finance and accounting professional with experience working within complex organisations. You have hands-on experience in organising and documenting financial information related to multiple funding grants, ensuring compliance with grant requirements and reporting deadlines, and working with budget holders to enhance financial literacy and outcomes.With knowledge of Australian taxation and Office of Consumer and Business Affairs requirements, and experience within the financial environment of a not for profit, Indigenous or disability services organisation, you also bring:Expertise in contemporary financial management and audit processes Proficiency in financial software and MS Office particularly MS Excel Experience with databases and accounting systems A track record in communicating effectively with Indigenous people, stakeholders and organisationsIf managing and building the financial functions of an organisation which positively impacts First Peoples living with disability appeals to you, then please submit your expression of interest including a cover letter responding to the skills required above and a resume. Alternatively call Hayley Martin on 02 8243 0570 to discuss your interest.Please note there is no formal closing date for this role,
Program Manager (contract), Amazon Devices
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 2+ years of program or project management experienceDESCRIPTIONAmazon Devices is the team behind Echo with Alexa, Fire TV and Kindle, and is one of the most innovative and fastest growing businesses at Amazon. We are looking for a self-starter with strong analytical and communication skills to support the sales and marketing teams as we grow Amazon's innovative consumer technology business through the retail channel in Australia & New Zealand.The successful candidate will be a detail-oriented individual with a bias for action in managing day-to-day sales operations for our retail channel. You will support internal sales & marketing teams along with our external retail partners where you provide superior service levels and focus on sales and operational excellence in planning, promotional execution, reporting and claims processing. You will have a passion for diving deep into data, providing insights and have a track record of managing multiple datasets whilst inventing and simplifying existing analytics processes. Furthermore, you will orchestrate the coordination of key internal business management and project initiatives that advance our business efficiency, channel engagement, and expand on our opportunities for growth.This is an individual contributor role within the team, with the opportunity for career growth as you scale your impact, implement new and improved initiatives, and contribute to our great work environment.Key job responsibilities• Drive planning and organization of the Device team to best serve the offline retail channel of CE and IT partners.• Centralizing budget, spend and promotional execution• Manage and monitor sales and stock reporting, in close partnership with Sales & Inventory Management stakeholders and retail partners, as well as building new information exchange processes for increased visibility and insights with real-time analysis.• Excellence in project and process-based work esp. simplification of process without compromising outcomes.• Play a vital role in supporting new product launches into the channel, working with our Sales and Marketing team, engaging with retailers and distributors direct.• Coordinates with Legal, Account Managers and Tax teams to draft new contractual arrangements and maintains existing contracts to ensure the scope of services, KPIs and terms are kept up to date with changing business needs.Time-management and organizing of resources to complete projects on time, to specification, and at expected quality.• Drive key project initiatives, engaging with retail partners and internal stakeholders across regions.• Orchestrate business management coordination aiding in short & midterm planning.• Communicate regularly with project stakeholders to gain alignment and present business value, across the organization.A day in the lifeTo succeed, you'll need to be willing to roll up your sleeves, show hustle, and work collaboratively across multiple teams and external retail partners. You will play a vital role in the day-to-day operations of the ANZ devices teams, managing promotional plans, processing claims and diving deep into the data to provide insights and measure success of sales & marketing initiatives.About the team:Amazon Devices-the team behind Amazon Echo, Kindle E-Reader and Fire TV-continues to be one of the most innovative and fastest growing businesses at Amazon. Join a rapidly growing team filled with opportunity to both deliver on new ideas as well as scale your impact. You will report into the offline sales team and be part of a team that embraces calculated risk taking, moves fast to bring value to customers and has fun together while doing so.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 09:08 AM