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Overview of salaries statistics of the profession "Life Insurance Compliance Officer in Australia"

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Insurance and Payments Officer - Pool
I WORK FOR SA, ADELAIDE
Super SA is a superannuation fund provider who, for 120 yearshas been helping South Australian government employees secure theirfinancial future.We’re dedicated to championing the financial well-being ofSouth Australians and passionate about helping members to livetheir best life in retirement. Our long-term success is largely dueto the talent and expertise of our people. We strive to create anenvironment that is supportive, safe and secure. Our work cultureis positive and inclusive, so that our people benefit from arewarding and enjoyable work experience.In this role, you will be responsible for the maintenance ofpersonal, medical and financial data, provision of technicalinformation and support the Insurance Team to facilitate theaccurate and timely provision of administrative insurance andpayment related services to members and stakeholders for thevarious superannuation schemes and products administered by theSuper SA Office.Are you someone who enjoys a dynamic workplace, isself-motivated and appreciates the diversity of our members andemployees? Then this role may be for you.To be successful, you must address the selectioncriteria below in a cover letter: Intermediate Microsoft Office experience, particularly Word and Excel. Experience using multiple software programs/databases. Analytical and problem-solving skills and the ability to develop and implement solutions. Exceptional interpersonal skills and verbal andwritten communication skills. Ability to handle difficult situations in a calm, positive and objective manner whilst exercising your ability to explain complex information to result in a positive outcome. Ability to manually calculate superannuation benefit payments.In addition, experience in superannuation or financial servicesindustry plus exposure to insurance claims and/or insuranceunderwriting administration is highly desirable.Special ConditionsRecommended applicants are subject to satisfactory criminalhistory check in accordance with the DTF Pre-Employment ScreeningPolicy and Procedure and every three years thereafter.There are multiple temporary roles available, up to 12 months.Super SA will establish a pool of suitable candidates who may beemployed at any time throughout a 12 month period. Contracts may beoffered on either a full-time or part-time basis, with the salaryadjusted accordingly.RemunerationASO3 - $67,589 - $72,033 per annum plus SuperannuationPool Recruitment ProcessThe Insurance and Payments Officer Temporary Pool willremain active for 12 months and you can apply at any time duringthis period.We generally have opportunities to join our team throughout theyear and your application will remain in the pool and will beconsidered for the next available recruitment intake.Applicants who have not been contacted within 3 months of applyingor have been unsuccessful at interview need not reapply.Contact and QueriesRachel StringerTeam Leader, InsuranceEmail: [email protected]
Customer Service Officer
Michael Page, Melbourne CBD
Deliver a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.Expectation Management ensuring Members and their families understand service scope and the relocation life cycle.Build and maintain strong relationships with internal stakeholders (Procurement Teams and Removal Services Team)Be a Safety Leader that identifies and corrects conditions that affect employee safety.Support the case management team with reporting, on base presentations and ad hoc projects.Identify opportunities and contribute to process improvement and business design.Support leaders with New Starter onboarding and buddyingLive, and be an advocate for the organisations valuesSkills & Experience 9 - 12 Months Case Management Associate (CM-A) experience is strongly preferred but not essential, this includes time in a casual role.Customer service experience in a large organisation, preferably in an administrative environment where service delivery and service recovery are central themes.Experience with case management would be advantageous.Experience in Global Mobility, Assignment Management, managed services, Insurance or Travel would be advantageous.Experience managing conflicting priorities and KPI's effectivelyAbility to become proficient in ADF Relocation Policy.Ability to become accredited to the company's transitions in-house case management training programmeThe successful candidate must possess a strong "can do" approach whilst having the ability to work both autonomously and within a team. A high standard of attention to detail and time management skills are imperative along with the ability to provide a high level of professionalism and customer service to both internal and external stake holders. The working environment a collaborative one where team spirit and open, honest communication is encouraged.