Overview of salaries statistics of the profession "Internal Technical Support in Australia"

Location: Various Job type: Other Organisation: Department of Justice and Community Safety Salary: $92,332 - $104,762 Occupation: Prison and Corrective Services Reference: DOJ/FISCLIJU24 Job posted: 26/10/2023 Closes: 30/06/2024 Occupation: Prison and Corrective Services Classification: AH3 Job duration: Not provided Contact: Michael Stanley | [email protected] Reference: DOJ/FISCLIJU24 Occupation: Prison and Corrective Services Salary Range: $92,332 - $104,762 Work location: Various At the Department of Justice and Community Safety, we are looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careersWe are proud of the important work we do across Victoria. Want to be part of it?"I do this work because I believe it is vitally important to try to prevent further victims of serious sexual and violent offences. And the work is extraordinary and complex, bringing intellectual challenge, self-analysis, purpose, a sense of achievement and altruism, and an array of interesting, dedicated colleagues into my life." FIS ClinicianJoin the team that shapes forensic intervention in Victoria and create a bigger change.Work on complex cases with a unique groupEnjoy world-class training and wellbeing supportFlexible work options and locationsIf you're looking to challenge yourself, join a supportive multidisciplinary team and build your clinical reputation, you'll love the work at Forensic Intervention Services (FIS).We are a specialist program area of Corrections Victoria doing innovative work in areas such as violent and sexual offending, alcohol and other drugs, violent extremism and restorative justice. We're looking for people with experience in psychology, social work, mental health nursing or occupational therapy to become clinicians.Whether you're looking to build skills, enjoy more variety or make your mark in an exciting field, this is career defining work with a complex group you won't get access to anywhere else.Opportunities are available in metro Melbourne, the Geelong area and regional locations.How we'll support and reward youOur work can be demanding so we offer first-rate training and support.A specialised induction program for new clinical staff (including foundation, theory, and mentored on-the-job training)Exposure to national and international experts in forensic work.Mental health and wellbeing care - essential debriefing for the first 12 months for new forensic practitioners.Supervision by senior clinical staff with support on a day-to-day basis.Ongoing professional development including clinical scholarship, research program and study leave opportunities.Annual Leadership Forum and Conference for technical and professional development.Registration or professional association membership funded annually (e.g. PBA/AHPRA, AASW)Relocation allowances for eligible candidates.What you'll doAs a clinician, you will build on your existing expertise as part of a multidisciplinary team, delivering best-practice forensic intervention in a correctional environment. Working within the Risk-Needs-Responsivity model, you'll deliver a wide range of individualised services including:Comprehensive assessments including risk assessments.Clinical interviews to determine appropriate treatment pathways.Treatment interventions employing evidence-based assessment tools.Treatment programs involving individual and group sessions.Preparing treatment plans, treatment reports, and risk assessment reports for internal and external stakeholders.Travel to correctional facilities is a required part of the role so you will need to possess a current driver's licence.EligibilityTo apply, you'll need to hold, or be eligible for, one of the following:General registration as a Psychologist with the Psychology Board of Australia (AHPRA).Eligiblity for membership with the Australian Association of Social Workers (AASW).Credentialed as a Mental Health Nurse with the Australian College of Mental Health Nurses.Registered as an Occupational Therapist with the Occupational Therapy Board of Australia.Successful candidates will be required to undergo pre-employment checks which may include national police checks and misconduct screening. To find out more about the role and FIS, watch our career information video or contact our recruitment team at [email protected] and/or Torres Strait Islander people are strongly encouraged to apply.The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff in a number of roles including clinicians. This support includes a culturally appropriate attraction and recruitment process. To learn more, email [email protected] department is no longer required to review or collect candidates COVID-19 vaccination information as part of the recruitment process. The department is continuously committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Electrical Engineer / DesignerTeam Executive ConsultantsView all jobsDandenong, Melbourne VICElectrical/Electronic Engineering (Engineering)Full time$120,000 $125,000 per year plus Super!Posted 4h agoIMMEDIATE START!6.5 weeks Holiday per year!Lead /management potential!Definite Projects OwnershipDesign & ManufactureGolden Opportunity!Plenty of free car parkingTHE COMPANY:Has been established for over 50 years in manufacturing and supplying high quality HVAC-R products and more recently Solar Powered Refrigerated containers.THE ROLE:Reporting to the Engineering Manager you will be required to design and implement complex industrial and commercial electrical systems.Perform design selections for electrical components.Produce electrical diagrams for equipment.Occasional PLC ProgrammingLiaise with engineering teamPerform detailed calculations to confirm standards and specifications.Inspect installations and observe operations to ensure compliance with design and equipment specifications and safety standards.Use computer-assisted engineering software (Solid Works Electrical) to perform engineering tasks (i.e. wiring diagrams)Support manufacturing department with product development and testing (FAT &SAT's)Provide quality assurance for electrical projects.Stay up to date / current with required electrical and safety standards.Conferring with customers, engineers and others to discuss existing or potential engineering products or projects.Ensuring that installation and operations conform to standards and customer requirement by preparing electrical systems specifications, technical drawings, or topographical maps.Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.Ensuring compliance with specifications, codes, or installation standards or specificationsConfirm compliance with specifications, codes or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support or testing activities. internal interaction.Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.Preparing specifications for purchases of electrical equipment and materialsQUALIFICATIONS /EXPERIENCE:Tertiary qualified Electrical Engineer.Good all round experience and use of Solid Works ElectricalExcellent with AutoCAD ElectricalDesign of Wiring Schematics and Diagrams including 2D layouts and cable sizingBasic knowledge of refrigeration is advantage.Member of Engineers Australia - would be niceIdeally knowledge and use of PLC programmingKnowledge of all codes and standards related to Electronic engineering including Design Standard related calculations.Between 5 to10 years experience in a similar role.Good understanding of Solar designExcellent IT Savviness is a preferred bonus!To apply for this role please submit a covering letter plus an up to date resume to Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as an Electrical Designer?Which of the following CAD software do you have experience with?Do you have a current Australian driver's licence?Are you willing to undergo a pre-employment medical check?Report this job advertBe carefulDon’t provide your bank or credit card details when applying for jobs.Learn how to protect yourself

The key responsibilities for this role includeRecognising and interpreting different financial planning and budgeting techniques and their applicationIdentify and verify relevant financial and non-financial data, both past and projectedDevelop costing models to support activity-based funding requirementsRegularly advise and provide technical management accounting support for internal clientsResearch, prepare, and consolidate monthly financial analysis and reporting including identifying financial trends and variations, increasing costs, and exceptions.Assist budgeting managers and determining month-end accruals and prepayments between successive financial periodsProvide feedback to the finance function on behalf of the business unit by monitoring and assessing the effectiveness and efficiency of financial and accounting processes.To be successful in this role you will need to have:A good knowledge of financial models and experience in budgeting and forecastingDegree in accounting or Finance related courses CPA OR CA qualificationExperience in the public sector is preferred but not mandatory Experience using SAP, EXCEL

Completing all day to day financial accounting responsibilitiesManaging financial reporting and analysis.Assist in budgeting and forecasting supporting strategic decision-making.Identify, review and improve internal policies.Coordinate with external auditors for annual audits, ensuring regulatory compliance.Preparation of financial statements.Collaborate with cross-functional teams and the wider finance.CA/CPA qualified.5+ years of accounting or finance experience.Strong technical knowledge of accounting and reporting standardsExcellent analytical and communication skills.Ability to thrive in a fast-paced environment.Experience in infrastructure or construction is preferred.

Convenient CBD Location with Working From Home Hybrid Flexibility |$140,000 - 150,000+ super (pending experience) Our client, a leading software platform for the property management industry, is on a mission to redefine industry standards through innovation. With a focus on fostering a culture of growth and empowerment, they're seeking a skilled Customer Support Group Manager to join their team.The main responsibilities will include but not limited to:Lead, organise, and inspire a growing Customer Support GroupPossess a problem-solving mindset and collaborate closely with operational, product and technical teams to enhance the customer product experience.Work with internal stakeholders to ensure continuous improvement in our customer service levelsThrive in cross-functional teams within a dynamic work environment.Serve as a mentor and escalation point for customer issues, ensuring swift and effective resolution.Foster a positive and vibrant culture within the support group.Analyse data trends to identify opportunities for efficiency improvements and establish internal feedback loops for ongoing enhancements.Develop and maintain reporting tools and dashboards to monitor activity, uncover trends, and provide insights for long-term solutions.Provide professional development, training, and mentorship to support team leads.Uphold and surpass customer expectations in alignment with our service level agreements.Define pathways for customers to self-serve, minimising the need for direct engagement, and take ownership of the support knowledge base.We're in search of a passionate and energetic Customer Support Group Manager to lead and scale a high-performing team dedicated to delivering world-class support to our diverse user base. You are an experienced technical leader with 5+ years of team management experience in fast-paced customer support environments across multiple levels. Championing a customer-centric approach, you strive for excellence in every interaction and have a proven track record in building and leading customer-facing support teams. Your strong leadership, problem-solving, and analytical skills, coupled with your ability to collaborate across teams, makes you an ideal candidate. Success in this role requires a knack for optimising processes, achieving KPIs, and leveraging data to drive superior outcomes for our customers. Additionally, your experience in providing quality support for both B2B and B2C SaaS and/or other technology platforms, along with your strong planning, organising, and conflict resolution skills, will be invaluable in maintaining a positive and vibrant culture within the support group.- Permanent Full-time Role- Dynamic, innovative and growing business- $140,000 - $150,000 + super (pending experience)- CBD Location with WFH options Hybrid

The key responsibilities will include:Building relationships with internal & external stakeholders to understand and deliver university business requirements.Coordinate system analysis and develop specifications to support business processes and technical implementations.Draft cost-effective business cases and solution proposals.Research and implement system-based processes for efficiency, such as cloud migration.Manage system upgrades, ensuring seamless coordination among internal teams, clients, and vendors.Stay updated on technical impacts of regulatory changes, addressing privacy and cyber-security implications.Manage functional testing and coordinate user acceptance testing to meet deadlines.Implement new system-based procedures to enhance team effectiveness.The ideal candidate should possess:A tertiary qualification or least three years of relevant & equivalent experience.High-level analytical skills and expertise in university enterprise applications such as Technology One Student System, Blackboard, or Dynamics 365.Ability to work with data analysis tools and develop reports, dashboards, and data models.Strong interpersonal and written communication skills, stakeholder management, and a commitment to cultural diversity and workplace principles.Expertise in Ci & CiA platforms (desired)Prior experience in the higher education sector (desired)

Reporting to HSE ManagerHobart CBD LocationSite based roleYour new company Hays are working with a Tasmanian organisation in their search for a HSE Supervisor to join them on a permanent basis. Your new role Based in Hobart and reporting into the HSE Manager, you'll be providing guidance and advice to internal and external stakeholders on safe work practices and return to work activities. You will also work on policies, training, reducing workplace hazards and risks all surrounding workplace health and safety, across the organisation. The right person for this role is a collaborative worker who will take on board concerns and ways of working from leaders, managers and workers to be able to appropriately identify, develop and then maintain best HSE practices. For this exact point, you will also be a great communicator. The Tassie based teams within this organisation really emulate a family feel amongst the team and the managers have a real sense of care for their teams. They are looking for someone who holds a balance of both technical capability but also personable approach. What you'll need to succeed You will hold certification in Workplace Health & Safety and/or have proven work experience. As well as being a collaborative worker, you will have the ability to form working relationships with people across the organisation. You need to hold a strong work ethic but also be personable to be able to work with stakeholders. An essential requirement for this role is that you have worked on a site based workplace within your work history. What you'll get in return Work/life balance is very much available and present in the teams in terms of needing to have flex hours. The current project is based in the CBD so parking is available at the main office and the project team all park there and walk to the project together most days. You'll receive a great salary package, excellent working conditions and the opportunity to work within a large organisation of professionals. Our client is happy to offer flexibility when required to candidates.

Newmont has recently acquired Newcrest Mining creating the world’s leading gold mining company.With operations around the world, our workforce reflects the diversity of the communities where we operate. We aim to create an inclusive environment where everyone feels safe, valued, and supported to bring their whole unique self to work. We bring out the best in each other, inspiring performance, and a shared belief that what we do matters.Our Lihir operation in Processing Department is now recruiting for the position of Engineer – Process Control for FIFO role based at our Lihir Gold Operation (LGO).The role will have responsibility to: Ensure personal and team compliance with all company HSE requirements & policies including Fitness for Work. Providing feedback to direct reports, team members and other stakeholders who are affected or interacts with during work execution. Participation in the company’s safety system ensuring safety of the person next to you and yourself. Developing technical knowledge, establishing and monitoring technical systems, and managing relationships with external and internal stakeholders. Specific equipment and systems these technical accountabilities related to onsite includes: Foxboro DCS, Allen Bradley PLCs, AB PanelView HMIs, Workstations, Servers and managing the Foxboro DCS Control Systems Network (FDCS). Preparing action plans and monitoring performance against plans delivered by senior team members, implementing work schedules to achieve required work output for the section. Completion and maintaining the Bridges & Forces registry, Implementing and documentation of Software Change Requests and Implementing weekly work schedules and reporting to senior staff. Planning and implementation of project works. Development and review of SOPs. Implementing and documentation of Software Change Requests and Planning and implementation of project works. Essential CriteriaIdeally, our preferred applicant will have: Degree Certificate in Electrical or Electronic Engineering, Instrumentation & Control Engineering or Computer Science. Certificate in Workplace Assessment and Training or similar desirable. Skilled in use of process control engineering software and systems Minimum 3+ years in Control and Monitoring Systems as utilised in the Mining, Petrochemical or Processing Industry, Good understanding of a process plant in a Mining Industry but not essential. Assist in minimizing costs and improving plant performance thus increasing production at a minimum cost. Continuously seeks to find ways to improve work performance. PNG Drivers Licence – Class 6 essential. The Requirements This opportunity is open to PNG citizens and to those who are currently employed by Newmont. Must be open to FIFO in PNG. Ability to successfully complete a pre-employment medical assessment. Must be willing to complete Police Character Checks Our Commitment to YouNewmont is an Equal Opportunity Employer. Underpinned by our values of Safety, Sustainability, Integrity, Responsibility and Inclusion, our commitment is to respect the rights of every individual to work to their highest potential, free of discrimination, as well as the cultures, religions, and governing codes applicable to each country in which we operate.If you share our values and feel that you could make a meaningful difference in this role, submit your application through our website before the advertised closing date.

Working within the group's core Data & Analytics function, this position will hold the following responsibilities:Delivering technical functionality developed against the Global Azure Data Platform.Creating and maintain optimal data pipeline architecture in Azure.Drive best practice development and design, working with the wider team to implement solutions that deliver quality, usable insights to multiple business users and functions.Assembling large, complex data sets that meet functional / non-functional business requirements.Identifying, designing, and implementing internal process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability, etc.Building the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure 'big data' technologies.Working with stakeholders including the Executive, Product and Data teams to assist with data-related technical issues and support their data infrastructure needs.Keeping internal data separated and secure across national boundaries through well architected sensitive data patterns and later enhancements to include regions in Azure.Creating data tools for analytics and data scientist team members that assist them in building and optimising our product into an innovative industry leader.Working with data and analytics experts to strive for greater functionality in data systems.Key skills and experience required:Extensive commercial experience as a Senior data engineer experience leading Digital Data transformation programmes, including experience in Azure cloud development.Expert experience with Azure Data Factory, Azure Databricks specificallyExperience with other Microsoft cloud services including Azure Logic Apps, Azure Functions, Azure Storage, Azure Data Lake, Synapse.Involvement in or delivery of a successful multi regional digital data initiative.Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.Experience building and optimising 'big data' data pipelines, architectures and data sets.Build processes supporting data transformation, data structures, metadata, dependency, and workload management.A successful history of manipulating, processing and extracting value from large, disconnected datasets.Familiarity with data modelling architectures (Kimball/Inmon) and its implementationFamiliarity with metadata driven (contract) frameworks on cloudExperience with version and source control (Git) and Azure DevOpsExperience in APIs and API Management

Key ResponsibilitiesProvide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Building an outstanding work ethic with your team of technicians and back-office personnel showing your commitment that you are working as hard or harder than they are expected to work, garnering respect.Develop a team of professionals in the Australian and New Zealand Service business.Determining, implementing, and monitoring strategies, policies, and plans.Interpreting plans, drawings, and specifications, and providing advice on service methods and procedures to achieve customer satisfaction.Establishing service schedules and budgets.Ensuring conformity with specifications and plans, and with laws, regulations, and safety standards.Ensuring service standards of quality, cost, safety, timeliness, and performance are observed.Overseeing maintenance requirements to optimise efficiency.Liaising with marketing department and other managers regarding service growth plans to ensure plans are in-line with the overall strategy of the company.Maintaining the standards of service of highly technical products.Attend and participate in management meetings.Key Performance Indicators (KPI) Achieving service sales targets monthly, ensuring the department is always profitable.Managing key customer relationships while maintaining and fostering growth.Prepare accurate estimate worksheets, presentations, quotations and contracts for customers.Exceptional at planning and organising a diverse group of people in a head office environment along with remote working people across Australia and New Zealand.Adapt to market changes quickly while keeping an open mind to learning innovative ideas to help you and your team grown and be more efficient and successful.Be able to lead and develop a team of true professionals.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Possess good selling and management skills to project the benefits of the brand.Critically important to be able to communicate with all customers.Be able to adapt to new ideas quickly, have an open mind and adapt/change with the times. You will want to learn and understand and see how new ideas and processes can help you and your team be more efficient.You will need to ensure that you quickly gain the respect of your employees, while setting high expectations for yourself and those around you and not allow for mediocrity within your team, ensuring they all follow the basic rules.Ensure that you have a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Performance Measures Achieve and exceed sales, unit, and gross profit targets.Conversion rate of prospect to customer and quotation to sale.Competitor awareness.Accuracy & timing of quotations.Major account maintenance.Database upkeep.Product Management; support to service.Exceed service sales targets.Maintaining a solid network of technical and sales support via the training programs.Qualifications and ExperienceTertiary qualifications in service management, engineering or equivalent.Minimum of 5 -7 years' experience in appropriate environment.Knowledge of current market trends and best practices.Experience with SAP CRM or other database CRM systems.Computer literate in Microsoft Office products; Word, PowerPoint and Excel.Leading and CoachingEnsure the technical team process the required skills when the company launch new products in conjunction with overseas and local colleagues.Ensure technical training of service personnel are up-to-date to enable them to promote and service all products.Have outstanding work ethic and commitment to the position - your team will need to feel that you are working as hard or harder than they are expected to work, garnering respect.Foster a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Recognizing staff strengths and areas for improvement.Communicating high expectations to the team.Motivating and empowering staff through coaching and mentoring.Promoting achievements and providing honest feedback and guidance.Providing clear directions.Provide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Attributes Well organizedPositiveCommon senseSelf-motivatedAble to take initiativeBehavioral SkillsAbility to manage people of diverse cultures, align and coordinate business processes and implement reporting systems that ultimately drive turnover to full potential.Establish a solid network of technical and sales support including training programs.Advise and liase with all stakeholders on the successful implementation of SAP processes and procedures.Support and promote brand image and increase market share to continuously improve productivityMust have confidence and show humility.Possess resilience, positive mental attitude to work and life, proactive at all times, sound problem solving ability (attention to detail, analytical and process driven), unquestionable emotional control (maturity).Demonstrate the necessary knowledge, skills and leadership qualities.Relationship buildingHave the respect of your employees, while setting high expectations for yourself and those around you, not allowing for mediocrity within your team, ensuring they all follow the basic rules.Work closely with the Business Unit Managers, Product Managers, and others where applicable to meet the objectives set for the organization.Leadership Team.Team player.

My client is seeking a skilled Desktop Support/Field Service Technician to join our team. In this role, you will be responsible for providing on-site technical support to the CEO and services for Mac devices and systems. The role includes installations, repairs, upgrades, and maintenance tasks, ensuring that users have optimal performance and functionality. The ideal candidate will have a strong background in Mac hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in diverse environments.Install, configure, and upgrade Mac operating systems and software applications.Perform hardware repairs and replacements, including components such as logic boards, SSDs, displays, and batteries.Troubleshoot network connectivity issues and resolve software conflicts.Provide training and guidance to end-users on Mac usage, best practices, and troubleshooting techniques.Document all service activities, including findings, actions taken, and solutions implemented.Collaborate with internal teams to escalate complex technical issues and facilitate timely resolutions.Maintain accurate inventory records of spare parts and equipment.Adhere to safety protocols and guidelines while working on-site.Continuously update technical knowledge and skills to stay abreast of new Mac technologies and advancements.