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Overview of salaries statistics of the profession "Technical Support Personnel in Australia"

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Senior Specialist – Mechanical
Newcrest Mining, Lihir Operations
Newmont has recently acquired Newcrest Mining creating the world’s leading gold mining company.With operations around the world, our workforce reflects the diversity of the communities where we operate. We aim to create an inclusive environment where everyone feels safe, valued, and supported to bring their whole unique self to work. We bring out the best in each other, inspiring performance and a shared belief that what we do matters.Our Lihir operation in Power & Utilities is now recruiting for the position of Senior Specialist - Mechanical.The role will have the following responsibilities but not limited to Monitors the maintenance activities performed by the workforce on equipment in the assigned area. Works to prevent adverse maintenance outcomes through appropriate supervision, training, and quality assurance measures. Identifies, initiates, and participates in continuous improvement initiatives which will assist in enhancing the reliability and safe performance of plant operation through rate increase and cost reduction. Ensures that team activities meet the company’s business needs through the implementation of preventative maintenance strategies and systems that maximise reliability and availability. Guides the department’s mechanical teams to maintain all equipment to a high standard to ensure high. equipment availability and reliability. Directs and supervises contractor personnel in the performance of their duties with emphasis on critical path shutdown. works as required. Guides shutdown planning team to develop and plan mechanical maintenance schedules & activities and liaises with the maintenance and process supervisors to ensure optimum equipment performance and availability. Assists in monitoring inventory of spares availability to ensure overhauls, rebuilds and emergency maintenance meet plant requirements. Ensures accurate maintenance records and technical documentation including job parts lists, procedures, drawings, etc. Advanced use of various company & departmental systems including SAP, Optimum etc. Good understanding of formal project management skills, practices, and methodologies. Sound understanding of asset management fundamentals. Essential criteria 7+ years of relevant work experience Mechanical Trade Certificate Minimum level of Grade 10 education Previous experience with the following equipment: Generators, Boilers, Incinerators, Pumps, Pipework including steam, hydrocarbon, and pneumatic system. Reading and interpreting P&IDs, Isometric drawings, and OEM manuals Extensive relevant experience within a large-scale complex processing plant or heavy industry. PNG Driver's Licence for Light Vehicle and Light Truck- Class 6 Previous experience working in a remote location in a developing country is advantageous, but not. Proficient in English with excellent verbal, written communication, and public speaking skills. Computer proficiency in MS Office suite, as well as SAP, CHESS, and SHARE POINT. Sound planning, analytical, and problem-solving skills. Self-motivated with the ability to work under pressure and autonomously. Excellent attention to detail and time management skills to meet deadlines. Desirable criteria Previous experience in the delivery and assessment of training The Requirements Must be open to FIFO in PNG. Ability to complete a pre-employment medical assessment. Must have proof of a completed Police Clearance within the last six months. Our Commitment to YouNewmont is an Equal Opportunity Employer. Underpinned by our values of Safety, Sustainability, Integrity, Responsibility and Inclusion, our commitment is to respect the rights of every individual to work to their highest potential, free of discrimination, as well as the cultures, religions, and governing codes applicable to each country in which we operate.If you share our values and feel that you could make a meaningful difference in this role, submit your application through our website before the advertised closing date. #LI-SS2Miner of choice
Head of Service
Michael Page, Melbourne
Key ResponsibilitiesProvide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Building an outstanding work ethic with your team of technicians and back-office personnel showing your commitment that you are working as hard or harder than they are expected to work, garnering respect.Develop a team of professionals in the Australian and New Zealand Service business.Determining, implementing, and monitoring strategies, policies, and plans.Interpreting plans, drawings, and specifications, and providing advice on service methods and procedures to achieve customer satisfaction.Establishing service schedules and budgets.Ensuring conformity with specifications and plans, and with laws, regulations, and safety standards.Ensuring service standards of quality, cost, safety, timeliness, and performance are observed.Overseeing maintenance requirements to optimise efficiency.Liaising with marketing department and other managers regarding service growth plans to ensure plans are in-line with the overall strategy of the company.Maintaining the standards of service of highly technical products.Attend and participate in management meetings.Key Performance Indicators (KPI) Achieving service sales targets monthly, ensuring the department is always profitable.Managing key customer relationships while maintaining and fostering growth.Prepare accurate estimate worksheets, presentations, quotations and contracts for customers.Exceptional at planning and organising a diverse group of people in a head office environment along with remote working people across Australia and New Zealand.Adapt to market changes quickly while keeping an open mind to learning innovative ideas to help you and your team grown and be more efficient and successful.Be able to lead and develop a team of true professionals.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Possess good selling and management skills to project the benefits of the brand.Critically important to be able to communicate with all customers.Be able to adapt to new ideas quickly, have an open mind and adapt/change with the times. You will want to learn and understand and see how new ideas and processes can help you and your team be more efficient.You will need to ensure that you quickly gain the respect of your employees, while setting high expectations for yourself and those around you and not allow for mediocrity within your team, ensuring they all follow the basic rules.Ensure that you have a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Performance Measures Achieve and exceed sales, unit, and gross profit targets.Conversion rate of prospect to customer and quotation to sale.Competitor awareness.Accuracy & timing of quotations.Major account maintenance.Database upkeep.Product Management; support to service.Exceed service sales targets.Maintaining a solid network of technical and sales support via the training programs.Qualifications and ExperienceTertiary qualifications in service management, engineering or equivalent.Minimum of 5 -7 years' experience in appropriate environment.Knowledge of current market trends and best practices.Experience with SAP CRM or other database CRM systems.Computer literate in Microsoft Office products; Word, PowerPoint and Excel.Leading and CoachingEnsure the technical team process the required skills when the company launch new products in conjunction with overseas and local colleagues.Ensure technical training of service personnel are up-to-date to enable them to promote and service all products.Have outstanding work ethic and commitment to the position - your team will need to feel that you are working as hard or harder than they are expected to work, garnering respect.Foster a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Recognizing staff strengths and areas for improvement.Communicating high expectations to the team.Motivating and empowering staff through coaching and mentoring.Promoting achievements and providing honest feedback and guidance.Providing clear directions.Provide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Attributes Well organizedPositiveCommon senseSelf-motivatedAble to take initiativeBehavioral SkillsAbility to manage people of diverse cultures, align and coordinate business processes and implement reporting systems that ultimately drive turnover to full potential.Establish a solid network of technical and sales support including training programs.Advise and liase with all stakeholders on the successful implementation of SAP processes and procedures.Support and promote brand image and increase market share to continuously improve productivityMust have confidence and show humility.Possess resilience, positive mental attitude to work and life, proactive at all times, sound problem solving ability (attention to detail, analytical and process driven), unquestionable emotional control (maturity).Demonstrate the necessary knowledge, skills and leadership qualities.Relationship buildingHave the respect of your employees, while setting high expectations for yourself and those around you, not allowing for mediocrity within your team, ensuring they all follow the basic rules.Work closely with the Business Unit Managers, Product Managers, and others where applicable to meet the objectives set for the organization.Leadership Team.Team player.
Senior Engineer - Electrical
Newcrest Mining, Telfer Operation
Newmont has recently acquired Newcrest Mining creating the world’s leading gold mining company. With operations around the world, our workforce reflects the diversity of the communities where we operate. We aim to create an inclusive environment where everyone feels safe, valued, and supported to bring their whole unique self to work. We bring out the best in each other, inspiring performance and a shared belief that what we do matters. Our Telfer operation in Australia is now recruiting for the position of Senior Engineer- Electrical Operations near and farLocated in the Great Sandy Desert in the East Pilbara region of WA, Telfer is a short two-hour flight from Perth. Working as a fly-in-fly-out (FIFO) operation, comprising of open pit and underground, you’ll be working 8 days on, 6 days off lifestyle. While at site Telfer offers a diverse range of recreational activities including a gym, swimming pool, driving range, movie room, and refurbished communal eatery.Who we are looking for Reporting into the Superintendent- Engineering, we are currently seeking a Senior Electrical Engineer to be one of the key subject matter experts within the Maintenance Department at Telfer. The roster for this position will be 8/6 FIFO from Perth, flying Fridays.The purpose of this role will be to proactively lead technical excellence in electrical maintenance and reliability to ensure a safe operation. You will be accountable for making technical decisions, providing technical guidance to peers, your direct reports, and working closely with Senior Electrical Compliance Engineer.Other accountabilities include: Being the key technical subject matter expert for the Operation, leading and being accountable for a team of electrical engineers. Proactively identifying and leading reliability analysis & improvement initiatives for electrical assets including Winder Hoisting System, Mills, Crushers, Conveyors, Pumps and Power Distribution (33kV-0.415kV). Developing and implementing improvements to plant and equipment including engineering and capital project management Working closely with electrical supervisors and technicians to provide technical support for fault finding and repairs Create, update, and review new or existing site electrical standards and procedures including low voltage, high voltage, hazardous areas, functional safety etc. Be accountable for Root Cause Analysis (RCA’s) related to electrical related events. Identification and management of safety and business risks associated with electrical installations. Developing and improving upon maintenance strategies and tactics. Ensure the safety of yourself and all other personal whilst ensuring compliance with Newmont Occupational Health, Safety, Environmental Policies & Procedures Working shoulder-to-shoulder with the Senior Electrical Compliance Engineer to ensure electrical engineering excellence. To succeed in this role, you will have extensive technical background in typical mine site electrical assets, including HV distribution, HV and LV motors (up to 15MW), transformers, HV/LV switchboards, protection relays and control systems.Other requirements include: An Engineers Australia recognised degree in Electrical Engineering A minimum 7 year demonstrated experience in the Mining Industry Demonstrated Processing Plant and heavy industry hands on experience, working closely with electrical maintenance personnel. Sound experience with electrical network modelling software (such as ETAP, DIGSilent). A solid working knowledge of AS3000 and AS3008. Previous experience demonstrating electrical engineering leadership within the Owner’s team is highly regarded. Our Commitment to You Newmont is an Equal Opportunity Employer. Underpinned by our values of Safety, Sustainability, Integrity, Responsibility and Inclusion, our commitment is to respect the rights of every individual to work to their highest potential, free of discrimination, as well as the cultures, religions, and governing codes applicable to each country in which we operate. If you share our values and feel that you could make a meaningful difference in this role, submit your application through our website before the advertised closing date. At this stage, we are not accepting any external agency CVs for the opportunity. #LI-VL1
Senior Geotechnical Engineer
Newcrest Mining, Cadia Valley Operations
Newmont has recently acquired Newcrest Mining creating the world’s leading gold mining company. With operations around the world, our workforce reflects the diversity of the communities where we operate. We aim to create an inclusive environment where everyone feels safe, valued, and supported to bring their whole unique self to work. We bring out the best in each other, inspiring performance and a shared belief that what we do matters. Our Cadia operation in INTEGRATED PLANNING is now recruiting for the position of SENIOR GEOTECHNICAL ENGINEER. Operations near and farCadia is located in Central Western New South Wales, approximately 25 kms outside the vibrant regional township of Orange and a convenient three hours from the capital city of Sydney. Employees reside in varied accommodation options in and around the district of Orange with the surrounding area’s occupied by wineries, stone fruit orchards, farming and national parks.Employees have access to the area’s wide range of amenities, including a prominent health sector with a modern well-equipped regional hospital, excellent educational facilities, shopping, large selection of sport and recreation options, transport and other services such as childcare. Who we’re looking for Reporting to the Superintendent – Geotechnical Operations, The Senior Geotechnical Engineer will provide strong geotechnical support and services to the Surface Operations and other Technical Services at Cadia.The Senior will maintain a minimum safe standard for all personnel, infrastructure and equipment on site as well as Identify and implement business improvement through problem solving, innovation and technology. In addition, you will ensure geotechnical systems and procedures are in implemented, employed and maintained and mitigate geotechnical hazards to the site. Other responsibilities include: Accountable for monitoring, inspections and reporting on adverse rock mass with regards to Tailings Storage Facility, Surface Mining Stockpiles & Waste dumps Maintenance & development of surface Monitoring systems Major hazard reporting and regular communication of surface related geotechnical risks Design and Reconciliation of surface structures & tailings dam construction You ideally have a background in or exposure to mining and/or civil industries and are committed to verifying and improving safety. You will also possess the following: Tertiary qualification in Geotechnical, Civil or Mining Engineering Surface experience in Mining or Civil industries Knowledge around surface Geotechnical monitoring Tailings dam safety management – Highly regarded. Our Commitment to You Newmont is an Equal Opportunity Employer. Underpinned by our values of Safety, Sustainability, Integrity, Responsibility and Inclusion, our commitment is to respect the rights of every individual to work to their highest potential, free of discrimination, as well as the cultures, religions, and governing codes applicable to each country in which we operate. If you share our values and feel that you could make a meaningful difference in this role, submit your application through our website before the advertised closing date. At this stage, we are not accepting any external agency CVs for the opportunity. #LI-AK1Miner of choice
Project Engineer
Newcrest Mining, Lihir Operations
Newmont has recently acquired Newcrest Mining creating the world’s leading gold mining company.With operations around the world, our workforce reflects the diversity of the communities where we operate. We aim to create an inclusive environment where everyone feels safe, valued, and supported to bring their whole unique self to work. We bring out the best in each other, inspiring performance and a shared belief that what we do matters. About the RoleOur onsite Development and Planning team have an exciting opportunity for an experienced and qualified Project Engineer to join the team.You will be working onsite at the Lihir Gold mine operation in PNG based on 22 days on 20 days off roster. This role will be based on a 2-year Fixed Term-Full Time role.You will be responsible for providing engineering expertise, construction knowledge and commissioning input to the Site Execution team.Your key accountabilities include: Monitor commissioning results against technical specifications. Provide the Engineering Budget, Schedule Estimates and oversee the technical resources to meet requirements on large projects. Understand geotechnical design of mine and provide guidance and ground control. Assist in obtaining application data and information to adequately formulate proposals and generate requisite calculations. Evaluate all available design information, calculations and test results to ensure proposed components meet or exceed customer expectations. Supervise site personnel. Sign-off on approval of daily work activities. Review and approval of construction work packages. Manage storage of materials on site. Arrange logistics and warehousing for the delivery of goods. Coordinate with contract management the delivery of long lead items and other goods delivered to site. Essential criteria Extensive experience working in a similar role in mining and across all the mining lifecycles. Previous experience working in Construction, Commissioning and Engineering within the EPCM environment. Proven track record for the delivery of project objectives and established targets. Tertiary qualification in an Engineering discipline. Strong teamwork, communication, and problem-solving skills. Self-motivated with the ability to work under pressure and autonomously. Excellent attention to detail and time management skills to meet deadlines. A commitment to safety and environmental standards. Desirable criteria Prior experience leading, coaching and mentoring a team in a diverse cultural environment. Previous experience working in a remote location in a developing country. Qualifications in Project Management or related discipline. The Requirements Must be open to FIFO in PNG Ability to complete a pre-employment medical assessment Must be able to complete a National Police Check What we offerFor this opportunity, Lihir is offering a 22:20 FIFO roster from a range of designated marshalling points.We are committed to ensuring that our team members are kept healthy and safe. To achieve this, we provide comfortable camp accommodations, as well as balanced meals prepared by our culinary team. Team members can expect access to TV and Wi-Fi, our on-site gym, and a variety of recreational activities. All our team members are also rewarded with a host of great benefits, including competitive salary and continuous growth and development opportunities. Our Commitment to YouNewmont is an Equal Opportunity Employer. Underpinned by our values of Safety, Sustainability, Integrity, Responsibility and Inclusion, our commitment is to respect the rights of every individual to work to their highest potential, free of discrimination, as well as the cultures, religions, and governing codes applicable to each country in which we operate.If you share our values and feel that you could make a meaningful difference in this role, submit your application through our website before the advertised closing date: 27 May 2024. #LI-AS1
Radio Frequency Technician
Newcrest Mining, Cadia Valley Operations
Newmont has recently acquired Newcrest Mining creating the world’s leading gold mining company. With operations around the world, our workforce reflects the diversity of the communities where we operate. We aim to create an inclusive environment where everyone feels safe, valued, and supported to bring their whole unique self to work. We bring out the best in each other, inspiring performance and a shared belief that what we do matters. We are seeking an enthusiastic and safety-focused UG Mine Technology Technician to join our busy Mining Innovation & Automation team at Cadia.Who we are looking for:Are you passionate about radio technology and skilled at keeping communication channels clear and efficient? Do you enjoy troubleshooting and solving technical challenges? If you have a keen eye for detail and a knack for working with cutting-edge radio equipment, we have an exciting opportunity for you!As a Radio Technician at Cadia, you will play a crucial role in maintaining, repairing, and upgrading radio communication systems used in mining operations. You will work closely with mining personnel to ensure constant and reliable communication across site, both underground and surface.Key responsibilities include: To maintain commissioned technology systems, existing communications infrastructure, Production Monitoring and Tracking systems Maintain and improve both on board and fixed infrastructure components and availability through effective servicing and execution of preventative maintenance tasks Diagnosing and repair of equipment faults Qualifications, knowledge, skills and abilities Familiarity of Voice communications systems (UHF, VHF) and network configuration (mandatory) Digital Mobile Radio experience (desirable) Qualified tradesperson in the Communications Maintenance field Understanding of mine infrastructure and logistics systems Training and experience in WLAN/LAN networking installation and fault-finding, including Fibre Optics Have experience with modern maintenance techniques and computerised maintenance systems. (SAP) Be familiar with Microsoft Office applications, particularly Project, Excel & Word Previous experience in a heavy industry maintenance environment, preferably associated with Mining Please note: This is a permanent full-time residential (no FIFO/DIDO) role at our Cadia mine site, on a 7D/7X/7N/7X roster.Our Commitment to You Newmont is an Equal Opportunity Employer. Underpinned by our values of Safety, Sustainability, Integrity, Responsibility and Inclusion, our commitment is to respect the rights of every individual to work to their highest potential, free of discrimination, as well as the cultures, religions, and governing codes applicable to each country in which we operate. If you share our values and feel that you could make a meaningful difference in this role, submit your application through our website before the advertised closing date. #LI-LG1Miner of choice